CG
Chanté Goosen
1 reviews | Active since Aug 2021
02 Feb 2023, 07:14
Debit order wrong
I got debited an amount of R4269 off my account. Why??? Please reverse this ASAP.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
02 Feb 2023, 07:44Good day, Chanté Goosen
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's reply02 Feb 2023, 07:44
Official
Good day, Chanté Goosen
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's replyOfficial
08 Feb 2023, 08:17Good day, Chanté G
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the AccounManager that the billing query has been resolved.
The necessary amendments have been made on your Vox Account.
An updated Statement has been sent to the nominated contact details on the account.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the AccounManager that the billing query has been resolved.
The necessary amendments have been made on your Vox Account.
An updated Statement has been sent to the nominated contact details on the account.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply08 Feb 2023, 08:17
Official
Good day, Chanté G
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the AccounManager that the billing query has been resolved.
The necessary amendments have been made on your Vox Account.
An updated Statement has been sent to the nominated contact details on the account.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the AccounManager that the billing query has been resolved.
The necessary amendments have been made on your Vox Account.
An updated Statement has been sent to the nominated contact details on the account.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox