AG
Ashnee G
1 reviews | Active since Mar 2020
29 Jun 2021, 14:52
Debit being done in absence of a contract by VOX SP-Best Internet
I am not happy about your service provider - BEST INTERNET- using my details provided to you for a quote, that was NOT TAKEN UP, and yet they have been debiting me from April 2021. I have sent emails, tried calling and leaving messages, with NO response. The person I spoke to was Joanne Applesamy. I would appreciate this matter being resolved ASAP, as this is ***** and BEST INTERNET is the pits to deal with, Im surprised VOX is associated with such a low calibre company.
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Replies (2)
Vox Telecom's replyOfficial
29 Jun 2021, 15:29Good day, Ashnee G
Thank you for your post.
Kindly note that we have escalated your complaint to the Channel Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply29 Jun 2021, 15:29
Official
Good day, Ashnee G
Thank you for your post.
Kindly note that we have escalated your complaint to the Channel Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
01 Jul 2021, 17:39Good day,
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the Business Partner has made contact with you and is currently assisting.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the Business Partner has made contact with you and is currently assisting.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply01 Jul 2021, 17:39
Official
Good day,
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the Business Partner has made contact with you and is currently assisting.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the Business Partner has made contact with you and is currently assisting.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox