Daylight *******
I'm on the 50/50 but I'm being charged R899. The Price Alignment shows I should pay R709. Requested Assistance but as Usual Vox does not have Customer Care. R899 for 50/50 is Extremely Expensive when Compared to Other Service Providers. Yes. I feel I am being ******. My Fee should be R709. Awaiting Customer Service to Assist.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
03 Apr 2024, 22:04Good day, Wayne
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist .
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist .
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply03 Apr 2024, 22:04
Official
Good day, Wayne
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist .
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist .
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
11 Apr 2024, 08:47Good day, Wayne
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Sales team has made contact and assisted with the downgrade.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Sales team has made contact and assisted with the downgrade.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply11 Apr 2024, 08:47
Official
Good day, Wayne
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Sales team has made contact and assisted with the downgrade.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Sales team has made contact and assisted with the downgrade.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox