RD
Rud D

1 reviews | Active since Nov 2011

06 Dec 2016, 05:24

Danger NO INTERNET

<p>Signup in Aug-2016 for Fat Pipe Home Wireless 8Mbps uncapped.</p> <p>They can't sort out there problems, the internet is more off than on, very intermitted when on.</p> <p>Can't even hear a full skype call without lots of breaks</p>

0
Replies (2)
Vox Telecom
Vox Telecom's reply06 Dec 2016, 08:34
Official

Good day Rud, thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards,
Vox Telecom

Best regards,

Vox Telecom
Vox Telecom's reply06 Dec 2016, 13:03
Official

Good day Rud,

As per feedback - you have confirmed that the connection is back up.

We apologise for the inconvenience caused and hope to further have uninterrupted business with you.

Should you have any further issues and you might require immediate assistance, please feel free to contact us on *** (24/7) / ***

Regards,

Vox Telecom.

Best regards,