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Amen M

1 reviews | Active since Jun 2025

04 Jun 2025, 10:02

Customer Service of the Highest Order

I just wanted to give Voxtel a complement for their great etiquette and customer service of the highest order. I wanted to particularly highlight that they actually listen with an intention to finding a solution. Importantly, when they promise to call back, they call back. What makes their interaction is that they pick up the issue and history from the last person so there's a level of great continuity. It's extremely pleasing and reassuring, as such. I'm not going into the details of the matter but for the record, I'd like to specifically mention Damian, Natachia, Fatima, Lerato and Pauline for their endeavors in trying to get a win-win situation for Voxtel and I.

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Replies (1)
Vox Telecom
Vox Telecom's reply04 Jun 2025, 10:12
Official
Hi Amen

 We thank you for the compliment raised on our treasured agents !
 We will certainly forward your message to the relevant heads of departments in order to have his excellent service rewarded.
 
Thank you for taking the time to write this review.

 Regards
Vox