DG
Dewald G
1 reviews | Active since Sept 2021
02 Aug 2024, 07:43
Customer Service Experience
The service is disappointing. They're eager to make a sale, but their customer service falls far below average. Once they log a ticket, they leave you hanging. I strongly recommend choosing a different internet provider.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
02 Aug 2024, 09:28Good day, Dewald G
Thank you for your review
Kindly note that we have sent the details of your complaint to the debtors Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your review
Kindly note that we have sent the details of your complaint to the debtors Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's reply02 Aug 2024, 09:28
Official
Good day, Dewald G
Thank you for your review
Kindly note that we have sent the details of your complaint to the debtors Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your review
Kindly note that we have sent the details of your complaint to the debtors Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's replyOfficial
06 Aug 2024, 09:35Good day, Dewald G
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the cancellation team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the cancellation team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply06 Aug 2024, 09:35
Official
Good day, Dewald G
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the cancellation team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the cancellation team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox