JG
Jeanne-Pierre Gerber
1 reviews | Active since Jul 2020
22 Jun 2021, 15:17
Customer (no) service
Wish I could give zero. Absolutely non existing customer service. Been without fibre for the most of the day, and no explanation or feedback as to why. Stay far away from this company if you want good customer service.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
22 Jun 2021, 16:05Good day, Jeanne-pierre G
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply22 Jun 2021, 16:05
Official
Good day, Jeanne-pierre G
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
24 Jun 2021, 09:03 Good day, Jeanne-pierre G
Kindly note that we have received confirmation from our technical support team that the Connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Kindly note that we have received confirmation from our technical support team that the Connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply24 Jun 2021, 09:03
Official
Good day, Jeanne-pierre G
Kindly note that we have received confirmation from our technical support team that the Connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Kindly note that we have received confirmation from our technical support team that the Connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox