EM
Elsie M

1 reviews | Active since Jul 2018

02 Sept 2023, 11:22

Customer bad service

The service is very poor I spend the whole day on call with the technician two different people without help bad service ever

0
Replies (3)
Vox Telecom
Vox Telecom's reply02 Sept 2023, 12:08
Official
Good day Elsie M

Thank you for your review. 

Kindly note that the details of your query has been sent to the Technical team to investigate and assist. 

We will provide feedback to  you soonest. 

Kind Regards, 
Vox
EM
Elsie M's update02 Sept 2023, 12:45
Reviewer Update
I receive a call from a very professional Technical team he help us very well the wifi is on
Vox Telecom
Vox Telecom's reply02 Sept 2023, 13:10
Official
Dear  Elsie M

We thank you for the compliment raised on one of our treasured agents !
We will certainly forward your message to the relevant heads of departments in order to have his excellent service rewarded.

Thank you for taking the time to write this review.

Regards
Vox