Couldn't be bothered

<p>I app**** for a fibre line on the 2nd of February 2017, because I was told that Fibre was available in my new area I will be moving to at the end of the month. Well, needless to say, Ryan from Vox Telecom was quick to sign me up for fibre and get the contract to me however after this there was dead silence. I had to ask to have assistance after that and felt like I was basically kicked to the curb becauae Vox was now done with me. I phoned Vumatel today and low and behold the place I am moving to is not even set up for fibre!! Now that i have cancelled my DSTV and my Telkom LTE like an absolute FOOL I get told "oh well sorry you cant have fibre either hard luck". I mean shouldnt Ryan have checked this before applying for the darn line for me??? Instead I have to do the follow ups because I am basically not worth the effort now that I have signed up. I send him an email and he is out of the office, Juan Van Aswegen is his back up and when I call him I get no response. I am honestly not at all impressed with the service I have received, learn to care for your customers Vox instead of just pushing me to one side! </p>