JB
Jan B
1 reviews | Active since Jun 2013
03 Dec 2022, 17:07
Connection no connection
Terrible service will leave them as soon as I can
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
03 Dec 2022, 18:00Good day, Jan
Thank you for your review.
We have noted that there is currently no open queries on your account related to connectivity issues experienced. We have logged a request on your behalf for the Support team to contact you and assist.
Kind Regards
Vox
Thank you for your review.
We have noted that there is currently no open queries on your account related to connectivity issues experienced. We have logged a request on your behalf for the Support team to contact you and assist.
Kind Regards
Vox
Best regards,
Vox Telecom's reply03 Dec 2022, 18:00
Official
Good day, Jan
Thank you for your review.
We have noted that there is currently no open queries on your account related to connectivity issues experienced. We have logged a request on your behalf for the Support team to contact you and assist.
Kind Regards
Vox
Thank you for your review.
We have noted that there is currently no open queries on your account related to connectivity issues experienced. We have logged a request on your behalf for the Support team to contact you and assist.
Kind Regards
Vox
Best regards,
JB
Jan B's updateReviewer Update
03 Dec 2022, 19:58Great thank you. I was contacted already. Speedy response! I was given assurance that they are attending to the problem in the area. I however need a place on their app where I can post these issues. They only have an email option to report issues. Thank you.
JB
Jan B's update03 Dec 2022, 19:58
Reviewer Update
Great thank you. I was contacted already. Speedy response! I was given assurance that they are attending to the problem in the area. I however need a place on their app where I can post these issues. They only have an email option to report issues. Thank you.
Vox Telecom's replyOfficial
09 Dec 2022, 11:09Good day, Jan Botha
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply09 Dec 2022, 11:09
Official
Good day, Jan Botha
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,