SN
Sinazo N
1 reviews | Active since Nov 2023
30 Nov 2023, 16:22
Connection Issues
I have been reporting that my WIFI is not working since Monday , i have made numerous calls to the technical department but all they saying is they are escalating even today i did not receive any assistance. I am so disappointed. :-(
they are now send my an Invoice to pay but have not had internet for almost a week.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
30 Nov 2023, 17:20 Good day, Sinazo N
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply30 Nov 2023, 17:20
Official
Good day, Sinazo N
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
01 Dec 2023, 11:46 Good day, Sinazo N
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Zoom Fibre restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Zoom Fibre restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply01 Dec 2023, 11:46
Official
Good day, Sinazo N
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Zoom Fibre restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Zoom Fibre restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox