TM
Takudzwa M
1 reviews | Active since May 2021
21 May 2021, 00:24
Connection delays.
My complex is live and there are other units with fibre connection but it has taken well over two months to get my line installed and even now the ont box has been installed but I am still waiting for my router. It has been 4 days and I have not had any communication from Vox. Terrible customer experience
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Replies (1)
Vox Telecom's replyOfficial
21 May 2021, 07:02Good day, Takudzwa M
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Project Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Project Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply21 May 2021, 07:02
Official
Good day, Takudzwa M
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Project Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Project Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Best regards,