LL
Lee251 LEE
1 reviews | Active since Oct 2022
02 Oct 2022, 21:22
Connection
Good day
My installation was done yesterday and router connected and now all it says when one connects to the WiFi connected no internet
Tried calling call send got two tickets logged but stl no feedback and also called Call centre again today no answer and I am working from home
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
02 Oct 2022, 22:06Good day, Leazel P
Thank you for your review.
Kindly note that the details stated above are correct. We have sent the above information to the Project Management team to get in touch and advise you accordingly.
We will contact you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details stated above are correct. We have sent the above information to the Project Management team to get in touch and advise you accordingly.
We will contact you soonest.
Kind Regards,
Vox
Vox Telecom's reply02 Oct 2022, 22:06
Official
Good day, Leazel P
Thank you for your review.
Kindly note that the details stated above are correct. We have sent the above information to the Project Management team to get in touch and advise you accordingly.
We will contact you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details stated above are correct. We have sent the above information to the Project Management team to get in touch and advise you accordingly.
We will contact you soonest.
Kind Regards,
Vox
LL
Lee251 LEE's updateReviewer Update
03 Oct 2022, 05:38When will they call me as I am working from home and won't be able to as it says connected no internet
Please can someone assist me urgently
Please can someone assist me urgently
LL
Lee251 LEE's update03 Oct 2022, 05:38
Reviewer Update
When will they call me as I am working from home and won't be able to as it says connected no internet
Please can someone assist me urgently
Please can someone assist me urgently
LL
Lee251 LEE's updateReviewer Update
03 Oct 2022, 07:51Got a a call advising previous tenants did not cancel there fibre so for release I need to wait 72 hours and then another 3 days for activation unacceptable service I would like to cancel my order
LL
Lee251 LEE's update03 Oct 2022, 07:51
Reviewer Update
Got a a call advising previous tenants did not cancel there fibre so for release I need to wait 72 hours and then another 3 days for activation unacceptable service I would like to cancel my order
Vox Telecom's replyOfficial
18 Oct 2022, 10:05Good day , Leazel P
Thank you for your patience while this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply18 Oct 2022, 10:05
Official
Good day , Leazel P
Thank you for your patience while this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox