AH
Amore H
1 reviews | Active since Aug 2023
02 Apr 2026, 16:34
Connected without internet.
Partnering up with Telkom through Vox, must be the worst decision I made. Not just did they increase the contract amount after 6 months, but it feels like I am more without network than with an active internet connection.
If it is not over Christmas or every other weekend, now I am without an internet connection over Easter. And I always get the same answer, issue has been reported to Telkom, they will give feedback within 72 hours, wonder what will be said if I had to hold payments for 72 hours.
Think twice before going with Telkom LTE services.
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Replies (2)
Vox Telecom's replyOfficial
02 Apr 2026, 18:19Good day AmoreThank you for your post. Kindly note that the details of your complaint has been sent to the Technical team for assistance. We will contact you directly to assist with the complaint. Kind Regards, Vox
Vox Telecom's reply02 Apr 2026, 18:19
Official
Good day AmoreThank you for your post. Kindly note that the details of your complaint has been sent to the Technical team for assistance. We will contact you directly to assist with the complaint. Kind Regards, Vox
Vox Telecom's replyOfficial
17 Apr 2026, 13:38Good day Amore
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Telkom restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Telkom restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply17 Apr 2026, 13:38
Official
Good day Amore
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Telkom restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Telkom restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox