JK
Johan K
1 reviews | Active since Sept 2019
07 Jul 2021, 15:13
Connected No Internet 4 Days!!
Honestly I don't know anymore.. this is now day 4 with no connection to the internet. When I call Vox they say it is at Evotel where the problem persist, then call Evotel telling me that they have to get into contact with Vox!! No feedback provided.. Account is paid up to date!! How long should I pay for a service that I don't receive!!! Can someone please get back to me.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
07 Jul 2021, 15:31 Good day, Johan K
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply07 Jul 2021, 15:31
Official
Good day, Johan K
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
JK
Johan K's updateReviewer Update
07 Jul 2021, 17:32Thank you Prudence for the quick response, and for trying your best to get this issue resolved. All businesses should have dedicated people like you that is willing to help. Thank You
JK
Johan K's update07 Jul 2021, 17:32
Reviewer Update
Thank you Prudence for the quick response, and for trying your best to get this issue resolved. All businesses should have dedicated people like you that is willing to help. Thank You
Vox Telecom's replyOfficial
09 Jul 2021, 09:12 Good day, Johan K
Kindly note that we have received confirmation from our technical support team that the Connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Kindly note that we have received confirmation from our technical support team that the Connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply09 Jul 2021, 09:12
Official
Good day, Johan K
Kindly note that we have received confirmation from our technical support team that the Connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Kindly note that we have received confirmation from our technical support team that the Connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,