1 reviews | Active since Jan 2017

04 Jan 2017, 08:56

Completely *********** - don't use!

<p>Firstly, I was not told the results of my line of site test. My account was then 'accidentally' debited of R15 000. When I phoned to find out what happened, I was then told that my house didn't even have line of site and that my account was being closed. I managed to stop the debit order and then received confirmation from Vox that my account was now closed. However in January 2017, my account was once again debited of R15 000 AGAIN! The level of incompetence is unbelivable. I would not recommend Vox to my worst enemy. Do not give them your bank details! </p> <p> </p>

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Replies (2)
Vox Telecom
Vox Telecom's reply04 Jan 2017, 10:24
Official

Good day Vanessa, thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards,
Vox Telecom

Vox Telecom
Vox Telecom's reply19 Jan 2017, 11:39
Official

Good day Vanessa,

As per our discussion, your request has been resolved. Please feel free to contact us should you have any further queries.

Regards,
Vox Telecom