MR
Mornay R
1 reviews | Active since Apr 2023
25 Apr 2023, 14:16
Complaint
Terrible service. Connected fibre to wrong address. No modem but yet still billing me and threatening to hand me over to collections if i don't pay. Send emails calls. Keep on telling me we will get back to you. No response after that. Dsl and Vox has terrible or shall i say no service
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
25 Apr 2023, 15:20Good day , Mornay R
Thank you for the review.
We already received your complaint via our social media complaint platform.
This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
Thank you for the review.
We already received your complaint via our social media complaint platform.
This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
Vox Telecom's reply25 Apr 2023, 15:20
Official
Good day , Mornay R
Thank you for the review.
We already received your complaint via our social media complaint platform.
This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
Thank you for the review.
We already received your complaint via our social media complaint platform.
This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
MR
Mornay R's updateReviewer Update
25 Apr 2023, 15:31Well i did tell you that i will go to socal media and hellopeter via email as you have been escalating this matter for over a month with no result only demands for payment. Its not rocket science. Make my account zero and cancel as you are in breach from day 1!!!!!!
MR
Mornay R's update25 Apr 2023, 15:31
Reviewer Update
Well i did tell you that i will go to socal media and hellopeter via email as you have been escalating this matter for over a month with no result only demands for payment. Its not rocket science. Make my account zero and cancel as you are in breach from day 1!!!!!!
Vox Telecom's replyOfficial
25 Apr 2023, 15:49 Good day, Mornay R
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's reply25 Apr 2023, 15:49
Official
Good day, Mornay R
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox