1 reviews | Active since Jan 2023
Complaint
This Vox or EvoteI service is really nonsense honestly I have been calling to guys to resolve a simply payment error for days now. I have been very patient with you guys but now I've had it...I am calling with my money and your waiting time is nonsense also what are you guys also making money from making us stay on the line for an hour without getting through, the line hungs up and you people do not even think to call the client back which to me is bull**** coz clear you can see that this specific number has been calling multiple times😠I do not know how you treat your customers I sent multiple emails with proof af payment but it's the 5th day now and I can not use the wifi instead I should buy data again to get by doing my job 🤔 you guys are full of nonsense no one in your company wants to help you giving me a ran around and my money is in your account 😠can you please refund my money because this services you're suppose to be rendering clearly you are failing to do please give me back my money I'll source out other service providers. Today it's the 6th day without the internet that I paid for and I keep sending follow up emails and they are not responding yet my money is in their account
Thank you for the information provided.
We have escalated the matter to the relevant team for assistance.
Feedback will be provided to the account holder soonest.
Kind regards,
Vox
Thank you for the information provided.
We have escalated the matter to the relevant team for assistance.
Feedback will be provided to the account holder soonest.
Kind regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that you have been contacted and advised accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that you have been contacted and advised accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
