RM
Remoneilwe M
1 reviews | Active since Nov 2022
23 Sept 2023, 08:03
Complaint
Come get your router please. I have been sending emails and no one is responding. Failure to get your router, will not end in me paying extra money at the end of my contract with you guys(October)! Seeing that I’m not using it anymore, please come get it, it’s fine even if the contract hasn’t ended as yet. Don’t try and be smart here.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
23 Sept 2023, 08:19Good day, Remoneilwe M
Thank you for your review.
Please note that the details of your complaint have been sent to the debtors team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint have been sent to the debtors team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply23 Sept 2023, 08:19
Official
Good day, Remoneilwe M
Thank you for your review.
Please note that the details of your complaint have been sent to the debtors team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint have been sent to the debtors team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
27 Sept 2023, 10:23Good day, Remoneilwe M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply27 Sept 2023, 10:23
Official
Good day, Remoneilwe M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox