KM
Khomotjo M
1 reviews | Active since Jul 2022
13 Jun 2024, 16:54
Complain ***
Vox please clarify me why ur saying I owe R3331.00 , because last year we resolved the issue n the company said they removed another cancelation money which was done incorrectly.i feel ur company is just charging people money unnecessary ..please Marlene I said you must explain even now you just send R3331 never explain why the amount,can the company please place people who will do the right things, and stop put unnecessary amounts on our accounts.
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Replies (2)
Vox Telecom's replyOfficial
13 Jun 2024, 18:36Good day, K****tjo M
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply13 Jun 2024, 18:36
Official
Good day, K****tjo M
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
20 Jun 2024, 09:09Good day, K****tjo M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtors team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtors team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply20 Jun 2024, 09:09
Official
Good day, K****tjo M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtors team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtors team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox