rF
rushanta F
1 reviews | Active since Jul 2024
15 Jul 2024, 12:25
collection of UPS
If there was a negative option I would give that, Refilwe was one of the agents in Customercare that was supposed to help
I canceled the ups , I responded with please collect at this specific address i got no response now you want me to pay R700 - I am not please come and fetch your UPS like i requested your people **** and put there i didn't want to send the UPS please fix this and collect this service is really unsightly. How many times must I follow up and call for you guys to fix something you made a mistake with
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
15 Jul 2024, 14:10Good day, Rushanta F
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply15 Jul 2024, 14:10
Official
Good day, Rushanta F
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
23 Jul 2024, 15:20Good day, Rushanta F
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
The hardware was booked back and the necessary amendments have been made on your Vox Account.
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
The hardware was booked back and the necessary amendments have been made on your Vox Account.
Regards
Vox
Vox Telecom's reply23 Jul 2024, 15:20
Official
Good day, Rushanta F
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
The hardware was booked back and the necessary amendments have been made on your Vox Account.
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
The hardware was booked back and the necessary amendments have been made on your Vox Account.
Regards
Vox