CLEARLY VOX MATHS SKILLS ARE FAILING THEIR BUSINESS.

SO RECENTLY I GOT FIBER WITH VOX .. ACTUALLY IN DEC 2021 SO I AM MOVING HOUSE, THE LADY THAT IS TAKING OVER THE PROPERTY WHERE I AM MOVING FROM IS ALSO A CUSTOMER OF VOX. SO THE LADY WILL OBVIOUSLY THEN TAKE OVER MY ACCOUNT BECAUSE SHE WORKS FROM HOME SO IN MY MIND ITS A SIMPLE MATTER OF DOING THE CHANGE OF ADDRESS AND OWNERSHIP FOR HER AND VOX WANTS TO CHARGE HER R2415 FOR CHANGING HER ADDRESS, KEEP IN MIND THEY DONT HAVE TO INSTALL ANYTHING AT MY ADDRESS BECAUSE IM ALREADY AN ACTIVE CUSTOMER, SO I CALL CALL THEIR SERVICE DEPARTMENT AND THE LADY I SPOKE TO IS TELLING ME ALL OF THIS .. SO I ASK THE MILLION DOLLOR ? DOES IT MAKE SENSE FROM A BUSINESS PERSPECTIVE TO CHARGE A CLIENT FOR MOVING TO AN ADDRESS WHERE YOUR SERVICES ARE ALREADY ACTIVE AND THAT WANTS TO CONTINUE BEING YOUR CUSTOMER. ( BASICALLY THEY CHANGING HER INFO ON THE SYSTEM THATS IT AND THEY WANT TO CHARGE R2415.00 .. IS IT REALLY WORTH LOSING A CUSTOMER FOR R2415 NEVER MIND THE WORD OF MOUTH DAMAGE BEING DONE TO YOUR COMPANY , IF YOU CALCULATED THE NUMBER OF PAYMENTS SHE WOULD BE MAKING AS A CUSTOMER IT FAR OUTWEIGHS THAT R2415 THAT YOU INSISTING ON AND THEN YOU LOSE ME AS A CUSTOMER BECAUSE WHAT WILL THEN HAPPEN TO ME AS A CLIENT IF I EXPERIENCE A SIMILAR SITUATION. SUFFICE IT TO SAY I WILL ALSO BE CANCELLING MY SERVICES WITH VOX SO THEY WILL GET THEIR -+ R5000 FROM BOTH OF US BUT LOSING OUT ON THE MONEY THEY WOULD HAVE BEEN GETTING BY OUR CONTINUED PATRONAGE. WE WILL DEFINATELY NOT BE RECOMMENDING YOUR SERVICES TO ANYBODY ELSE.