TN
Tembeka N

1 reviews | Active since Jan 2018

24 May 2022, 19:39

Charges

Last month we were disconnected because we were late buy one day today we are told to pay double of our instalment why is that can some one make sense of this for me. So every month we will pay 1700 for your service. After you switched our line 5 days later last month. Please assist in making sense of this.

0
Replies (3)
Vox Telecom
Vox Telecom's reply24 May 2022, 20:45
Official
 Good day ,  Tembeka 

Thank you for your reply.
 
 Kindly note that the details of your query has been sent to our accounts team to investigate and assist with the resolution. 
 
We will provide feedback to you soonest. 
 
Kind Regards, 
 Vox  
TN
Tembeka N's update24 May 2022, 21:08
Reviewer Update
Thank you for the response but do you notice vox only has negative comments.
Vox Telecom
Vox Telecom's reply06 Jun 2022, 07:25
Official
 Good day, Tembeka N
 
 Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.

Should you require any further assistance, please do not hesitate to contact us on *** or email ***  


Kind Regards, 
Vox