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Zimkhitha N

1 reviews | Active since Feb 2016

10 May 2024, 09:07

Charged Extra monthly amount for public websites

Good network connection however Vox has public websites that are blocked and they request users to pay extra to have access to those.

Example. I could not access Sefa.org.za which i usually accessed as I consult for the department. Suddenly it was locked and I was informed id have to pay an extra amount on a monthly bases to access the site. I am still waiting for some one from their team to contact me to give me access to the site 09/05/2024.

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Replies (2)
Vox Telecom
Vox Telecom's reply10 May 2024, 10:10
Official
Good day, Zimkhitha

Thank you for the review.  Who is the account holder ?
 
 Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
 
 Kindly provide us with your Vox Account number in order for us to assist accordingly.
 
Regards
Vox
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Zimkhitha N's update14 May 2024, 11:07
Reviewer Update
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