JM
Julia Monate.
1 reviews | Active since Feb 2024
08 Jul 2024, 10:38
CHANGING NETWORK PROVIDERS
I HAVE BEEN HAVING NETWORK ISSUES FOR ALMOST A WEEK NOW AND I HAVE BEEN TOLD THEY ARE INVISTIGATING HOW LONG DOES IT TAKE TO INVISTIGATE, A WHOLE WEEK WHILE MY BUSINESS IS NON OPERATIONAL BECAUSE OF VOX. COME MONTH END THEY WIL DEBIT THIER MONEY WHILE I AM LOSING DAILY
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Replies (2)
Vox Telecom's replyOfficial
08 Jul 2024, 11:09Good day, Julia
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply08 Jul 2024, 11:09
Official
Good day, Julia
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
11 Jul 2024, 14:05Good day, Julia
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the ONT was replaced and reconfigured.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the ONT was replaced and reconfigured.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply11 Jul 2024, 14:05
Official
Good day, Julia
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the ONT was replaced and reconfigured.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the ONT was replaced and reconfigured.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,