DV
Danielle V
1 reviews | Active since Sept 2020
14 Aug 2024, 14:18
Change payment plan to weekly for outstanding amount.
Good day
My account is in arrears at the moment I can't pay the R1567.92 as agreed which is due on the 1st of each month my outstanding amount is R4798-00. I get paid R2000 per week with other expenses and everyday challenges and expenses I can't afford it so my question is can't I pay and amount every Friday per week because now my wifi is off and when will it be paid up if i can't afford the monthly agreement amount and my monthly installment is R649-00 per month for my month to month contract.
Your response will be appreciated.
Helpful (0)
Replies (2)0
Replies (2)Vox Telecom's replyOfficial
14 Aug 2024, 14:35Good day, Danielle V
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply14 Aug 2024, 14:35
Official
Good day, Danielle V
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
20 Aug 2024, 09:46 Good day, Danielle V
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply20 Aug 2024, 09:46
Official
Good day, Danielle V
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
