1 reviews | Active since May 2017

10 May 2017, 19:32

CEO not accessible for private clients

<p>Ongoing wide ranging challenges with service from Vox. Senior managers are doing everything in their power to keep me from seeing the CEO. Even the CEO's secretary is not getting back to me.</p> <p> </p> <p>I am truly amazed!</p>

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Replies (2)
Vox Telecom
Vox Telecom's reply10 May 2017, 19:51
Official

Good evening Riaan , thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards,
Vox Telecom

Vox Telecom
Vox Telecom's reply10 May 2017, 21:00
Official

Good evening Mr de Coning,

Thank you for taking our call. As per feedback, one of our agents has been in contact with you and we have escalated the matter as requested.

We do apologise for the inconvenience caused.

Regards,

Vox Telecom