AB
Andrew B
1 reviews | Active since Nov 2013
31 May 2024, 04:43
Can't get hold of vox
I cancelled my vox service about 9 months ago, my router was never picked up. I now have an invoice from Vox for R2000 for the router. I want to return the router, I have tried calling, I have left tickets on the website. But I can't get through to anyone to know where to send my router back to
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
31 May 2024, 07:29 Good day, Andrew
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's reply31 May 2024, 07:29
Official
Good day, Andrew
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's replyOfficial
06 Jun 2024, 10:09 Good day, Andrew
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Hardware to be returned for credit.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Hardware to be returned for credit.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply06 Jun 2024, 10:09
Official
Good day, Andrew
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Hardware to be returned for credit.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Hardware to be returned for credit.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox