HF
Henk F

1 reviews | Active since Apr 2016

03 May 2022, 11:24

Can't get fibre connected

I've been trying to open an account for a month now and they are unable to do anything except send emails with service reference numbers

0
Replies (2)
Vox Telecom
Vox Telecom's reply03 May 2022, 12:56
Official
Good day,  Henk F 
 
Thank you for your review. 
 
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution. 
 
We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply10 May 2022, 11:11
Official
Good day,  Henk F 
 
Thank you for your patience while this matter was being investigated. 

 Kindly note that we have received confirmation that line has been activated and router has been delivered for self – installation. 

Our support team also assisted online with the installation.

Should you require any further assistance, please do not hesitate to contact us on *** or email *** 


Kind Regards, 
Vox