JP
Johan P
1 reviews | Active since Apr 2023
09 Sept 2024, 09:01
Can't activate my line.
I cancelled my line to move to a new ISP about 2 months ago. Then I asked VOX to cancel my cancelation request. I was told that it was to late and had to apply for a new contract which I did and I accepted the details on 14 August 2024. My line was cancelled on the 1st of September and it has been a week now and they cant get it activated. I want my line cancelled immediately I should not have to give 30days notice as I don't have service.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
09 Sept 2024, 09:32Good day, Johan
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply09 Sept 2024, 09:32
Official
Good day, Johan
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
12 Sept 2024, 10:46Good day, Johan
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply12 Sept 2024, 10:46
Official
Good day, Johan
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,