KB
Karin B
1 reviews | Active since Apr 2023
29 Feb 2024, 12:37
Cannot run a business with Vox as a supplier.
Our business is losing money due to VOX calls drop and cut off lines on 3CX platform. Our clients are constantly complaining. When staff make calls, these also drop after a few minutes.
They do not respond with adequate feedback nor a permanent solution.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
29 Feb 2024, 13:09Good day, Karin B
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply29 Feb 2024, 13:09
Official
Good day, Karin B
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
06 Mar 2024, 13:40Good day, Karin B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity and voice issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity and voice issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply06 Mar 2024, 13:40
Official
Good day, Karin B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity and voice issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity and voice issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox