FR
Frans R
1 reviews | Active since Jul 2011
04 Feb 2024, 12:14
Cannot open service
I want to take out a service at Vox apparently my Id number is still blacklisted because of a matter in 2001 Good afternoon Frans
Thank you for your email and your proof of payment.
As soon as payment has cleared I will forward you an updated statement.
I have requested for the matter to be closed with Vericred and I have requested for the blacklisting to be removed from XDS.
I will keep in touch and advise as soon as the blacklisting has been removed from XDS. Good afternoon Frans
Thank you for your email and your proof of payment.
As soon as payment has cleared I will forward you an updated statement.
I have requested for the matter to be closed with Vericred and I have requested for the blacklisting to be removed from XDS.
I will keep in touch and advise as soon as the blacklisting has been removed from XDS.
Good day Frans
I trust that you are well.
Your payment has been allocated to your account and the blacklisting has been removed.
The matter is settled.
Kind regards
Kayla Williams-Webb Debtors Administrator at Vox
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
04 Feb 2024, 13:01Good day Frans R ,
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
Best regards,
Vox Telecom's reply04 Feb 2024, 13:01
Official
Good day Frans R ,
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
Best regards,
Vox Telecom's replyOfficial
06 Feb 2024, 10:00Good day, Frans R
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply06 Feb 2024, 10:00
Official
Good day, Frans R
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Best regards,