ND
Nasiphi D
1 reviews | Active since Feb 2014
03 Nov 2021, 10:42
Cancelled my fibre incorrectly
I'm receiving really bad service from you guys. I sent in a cancellation request for my UPS ONLY. My entire service was cancelled even though I did not request that. Please fix. I've been calling non stop and am told that they will call be back in 5 minutes. Up until now I haven't been called and I am the one calling
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Replies (1)
Vox Telecom's replyOfficial
03 Nov 2021, 11:20Good day Nasiphi D
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Vox Telecom's reply03 Nov 2021, 11:20
Official
Good day Nasiphi D
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox