SD
Stephen D
1 reviews | Active since May 2020
07 Sept 2023, 21:13
Cancellation taking too long!!
Good Day
How long does it take to receive a response for a cancellation request? I requested a quote to be cancelled on Monday and almost five working days later still no response???
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
07 Sept 2023, 21:40Good day Stephen DThank you for your post.Kindly note that the details of your complaint has been sent to the Cancellation team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
Vox Telecom's reply07 Sept 2023, 21:40
Official
Good day Stephen DThank you for your post.Kindly note that the details of your complaint has been sent to the Cancellation team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
Vox Telecom's replyOfficial
12 Sept 2023, 07:58Good day, Stephen D
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Regards
Vox
Vox Telecom's reply12 Sept 2023, 07:58
Official
Good day, Stephen D
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Regards
Vox