1 reviews | Active since Dec 2009
CANCELLATION SHARKS
I attempted to cancel my contract and they said I have to pay an additional month so I did that and after that they called me again... three months later and told me that the cancellation was never made! Then when I correct them they say the month wasn't paid. They had good service but the rest sucks! Will never use them and moving from a person that used to be a great ambassador for them with small business clients I will never ever refer a single client to them again instead I will actually warn them about my experience!
Good day Wouter.
Thank you kindly for bringing this to our attention.
Kindly note that we will be investigating into this matter and provide you with feedback soon.
Kind Regards.
Vox Telecom
Good day Wouter.
Thank you kindly for bringing this to our attention.
Kindly note that we will be investigating into this matter and provide you with feedback soon.
Kind Regards.
Vox Telecom
Good day Wouter.
Kindly note that someone from our Customer Experience Department has been in contact with you regarding your complaint.
As per the feedback we received, this matter has been resolved and an separate email has been sent to you with the updated statement.
Kind Regards
Vox Telecom.
Good day Wouter.
Kindly note that someone from our Customer Experience Department has been in contact with you regarding your complaint.
As per the feedback we received, this matter has been resolved and an separate email has been sent to you with the updated statement.
Kind Regards
Vox Telecom.
