AE
ANDREA E
1 reviews | Active since Aug 2010
08 Sept 2022, 12:27
cancellation fee after 12 months
Again... now i get called for a cancellation fee? I cancelled at the end of the contract to prove it, how do i all of sudden owe an additional R1000.00. Don't use Vox its a nightmare.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
08 Sept 2022, 15:01Good day, Andrea, E
Thank you for your review.
Kindly note that the details of this query has been sent to the Finance team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Finance team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply08 Sept 2022, 15:01
Official
Good day, Andrea, E
Thank you for your review.
Kindly note that the details of this query has been sent to the Finance team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Finance team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
16 Sept 2022, 07:50Good day ,Andrea, E
Thank you for your patience while this matter was being investigated.
Kindly note that we received confirmation that the collection manager has been in discussion pertaining to your billing dispute and the outcome thereof.
FTTH requires a clear Calendar Notice Month 1st to the 1st of a Month.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we received confirmation that the collection manager has been in discussion pertaining to your billing dispute and the outcome thereof.
FTTH requires a clear Calendar Notice Month 1st to the 1st of a Month.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox
Vox Telecom's reply16 Sept 2022, 07:50
Official
Good day ,Andrea, E
Thank you for your patience while this matter was being investigated.
Kindly note that we received confirmation that the collection manager has been in discussion pertaining to your billing dispute and the outcome thereof.
FTTH requires a clear Calendar Notice Month 1st to the 1st of a Month.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we received confirmation that the collection manager has been in discussion pertaining to your billing dispute and the outcome thereof.
FTTH requires a clear Calendar Notice Month 1st to the 1st of a Month.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox