TS
Tarisha S
1 reviews | Active since Jan 2019
27 Sept 2024, 09:24
Canceled but billed
I have a worst service from vox My contract was a year I canceled after the year was complete now they charge me R2000 I want that money refunded immediately as I happen to find out that my account is active yet it is supposed to be canceled this must be rectified and sorted out immediately
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
27 Sept 2024, 10:41Good day, Tarisha S
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply27 Sept 2024, 10:41
Official
Good day, Tarisha S
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
30 Sept 2024, 11:02Good day, Tarisha S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the accounts team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the accounts team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply30 Sept 2024, 11:02
Official
Good day, Tarisha S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the accounts team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the accounts team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox