YM
Yolisa M

1 reviews | Active since Jan 2022

02 May 2023, 05:51

Cancel my subscription

Received my sim card on the 24th of April Today its the 2nd the sim card is not working iv called vox several times trying to set up the sim but still im not connecting

0
Replies (3)
Vox Telecom
Vox Telecom's reply02 May 2023, 08:13
Official
Good day,  Yolisa M 

Thank you for your review. 
  
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
 
YM
Yolisa M's update03 May 2023, 07:02
Reviewer Update
Issue still not resolved got about three calls yesterday but im still not connected and i have no clue of when will i be connected
Vox Telecom
Vox Telecom's reply05 May 2023, 09:31
Official
Good day,Yolisa

Thank you for your patience while this matter was being investigated.
 
Kindly note that we have received confirmation that the Account Manager requoted you for a sim migration.
Your Account Manager will remain in contact with you until resolution.
 
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
 
Kind Regards, 
Vox