AS
Andile S
1 reviews | Active since May 2014
11 Apr 2022, 13:13
Cancallation Nightmare
I've been trying to cancel my fibre line from my previous premises because I had to move as the owner told the place but it's been a nightmare. The line is still active and they expect me to pay for another month of no usage.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
11 Apr 2022, 15:09Good day, Andile S
Thank you for your query.
Kindly note that the details of your query has been sent to our cancellation team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your query.
Kindly note that the details of your query has been sent to our cancellation team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply11 Apr 2022, 15:09
Official
Good day, Andile S
Thank you for your query.
Kindly note that the details of your query has been sent to our cancellation team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your query.
Kindly note that the details of your query has been sent to our cancellation team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
26 Apr 2022, 18:18Good day, Andile S
Thank you for your patience whilst this matter was being investigated.
The FTTH line has been cancelled accordingly , we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
The FTTH line has been cancelled accordingly , we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply26 Apr 2022, 18:18
Official
Good day, Andile S
Thank you for your patience whilst this matter was being investigated.
The FTTH line has been cancelled accordingly , we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
The FTTH line has been cancelled accordingly , we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Best regards,