CvdB
Coenraad van den Berg
1 reviews | Active since Sept 2015
07 Jun 2021, 06:09
Can get answers
I had my fibe installation completed 2 months ago. We will have to move at the end of the month and I asked what is the process, procedure etc. No one can really give me a answer, I will still be staying with VOX, therfore I cannot understand that there is supposed penalties that I have to pay and the new owner needs to take over my contract so I do not have to pay penalties? I also need to start the installation process at our new home.
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Replies (2)
Vox Telecom's replyOfficial
07 Jun 2021, 07:38 Good day, Coenraad V,
Thank you for your post.
Kindly note that we have received your complaint, thank you.
We will investigate the details of your complaint and contact you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have received your complaint, thank you.
We will investigate the details of your complaint and contact you soonest.
Kind Regards,
Vox
Vox Telecom's reply07 Jun 2021, 07:38
Official
Good day, Coenraad V,
Thank you for your post.
Kindly note that we have received your complaint, thank you.
We will investigate the details of your complaint and contact you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have received your complaint, thank you.
We will investigate the details of your complaint and contact you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
08 Jun 2021, 18:19 Good day, Coenraad V,
Thank you for your post.
Kindly note that we have received confirmation that the Sales Specialist has made contact with you regards to your complaint.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have received confirmation that the Sales Specialist has made contact with you regards to your complaint.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply08 Jun 2021, 18:19
Official
Good day, Coenraad V,
Thank you for your post.
Kindly note that we have received confirmation that the Sales Specialist has made contact with you regards to your complaint.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have received confirmation that the Sales Specialist has made contact with you regards to your complaint.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox