1 reviews | Active since Mar 2010
Bye bye Vox
Joined AbsaMail more than decade ago, never used it. Debit order came off for more than 10 years. No invoice received, could not cancel. Stopped the debit order on my side, Vox contacted me regarding this. Indicated that I have to email and wait for 30 days, pay the dues, then they will cancel.
Asked that they write off this tiny amount, given that I have paid > 10 years with no use of the service, and this was ignored.
Paid the R164.30 (3 months now plus "payment rejection fee").
Will not support this company in future - yes it is a relatively small amount, but comparatively much smaller for this multi-million Rand company. They received my money for 10+ years, don't know where the invoices went and had to stop the debit order before being contact (and charged for it).
