PK
Phillipus K
1 reviews | Active since Jul 2017
21 Nov 2023, 07:48
Business Fibre down, no end in sight.
Our business fibre has been down since Friday 16 November 2023. They have no ETA for me. My VOIP phones not working, emails not working. How should I conduct my business like this? Will VOX help me get the customers back that I lost due their ridiculous turnaround time????
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
21 Nov 2023, 08:14Good day , Phillipus K
Thank you for your review.
Kindly note that the original fault is still open on the reference VOX***7
The Support team will follow up with the Network Provider , Frogfoot ( REF *** ) on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your review.
Kindly note that the original fault is still open on the reference VOX***7
The Support team will follow up with the Network Provider , Frogfoot ( REF *** ) on the progress of the fault and update you on the status.
Regards
Vox
Vox Telecom's reply21 Nov 2023, 08:14
Official
Good day , Phillipus K
Thank you for your review.
Kindly note that the original fault is still open on the reference VOX***7
The Support team will follow up with the Network Provider , Frogfoot ( REF *** ) on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your review.
Kindly note that the original fault is still open on the reference VOX***7
The Support team will follow up with the Network Provider , Frogfoot ( REF *** ) on the progress of the fault and update you on the status.
Regards
Vox
Vox Telecom's replyOfficial
30 Nov 2023, 10:25 Good day, Phillipus K
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply30 Nov 2023, 10:25
Official
Good day, Phillipus K
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox