MJ
Mariana J

1 reviews | Active since Sept 2021

18 Mar 2024, 08:25

********* Business Conduct

1. Requested a copy of my contract was never received. I questioned the contract in perpetuity clause since this is not allowed. 2. Cancelled the contract paid the last amount and requested the units to be collected at the same address as the delivery address. Instead I received a hand over collection letter.

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Replies (1)
Vox Telecom
Vox Telecom's reply18 Mar 2024, 08:38
Official
Good day ,Mariana J 
 
 Thank you for the review.
 
 We received your complaint via our company complaint platform.
 This has been escalated, We will investigate the matter and provide feedback to you soonest.
  
 Regards 
 Vox