*********** business

Good day I am a Vox customer for a year now. I had the most disgusting experience with them for the last 3 months now. In November the 25th we moved from Strand to Gordonsbay. Lucky for us they told us that they are running a special that if you move home you get a month for free... We did not yet get that month for free! In December i made a payment. In January our line was of for a week due to frogfoot. We had to buy over R2000 of data. I took it up with them and said its not their problem but they will give us a month for free@ Again still waiting for that month for free. Now its 2 months for free... At this moment our line is suspended again because i didnt made a payment as i am waiting for my 2 free months. I send them an email on the 16th Feb 2025 and still no response from Vox. This morning on the 19th Feb 2025 i recieved an invoice from Vox saying i must pay R3200.00. I dont know where that amount is coming from. Also on the end of Jan i canselled my subscription with them. Im done with Vox. I cant handle their attitude and incompetence at Vox. Please help me sorting out this problem...