1 reviews | Active since May 2011
Business 21 working day down time
We have decided to switch over from ADSL to Fibre using one of VOX Fibre to the business products including a switchboard.
The result ended up in us being down for 21 working days... unable to make or receive any phone calls. Clients thought we jumped shipped and it hurt our brand names.
Support was non existent with excuses being made at every turn.
I raised my concerns and demands for compensation with senior management and im just blatantly being ignored.
I was unlucky not to have seen all these unhappy comments before decided to sign up with VOX.
My advise... stay far away from VOX. You will just regret it
Good Afternoon Quinten.
Thank you for bringing this to our attention.
Kindly note that we will investigate and provide you with feedback.
Kind Regards.
Vox Telecom
Good Afternoon Quinten.
Thank you for bringing this to our attention.
Kindly note that we will investigate and provide you with feedback.
Kind Regards.
Vox Telecom
Good day Quinten,
As per feedback received , your Accounts Manager has been in contact with you regarding the queries raised above.
It has been confirmed with you that your Accounts Query has been attended to, and the credits due on your account has been allocated.
Please feel free to contact your Account Manager should you require any further assistance.
Kind Regards,
Vox Telecom
Good day Quinten,
As per feedback received , your Accounts Manager has been in contact with you regarding the queries raised above.
It has been confirmed with you that your Accounts Query has been attended to, and the credits due on your account has been allocated.
Please feel free to contact your Account Manager should you require any further assistance.
Kind Regards,
Vox Telecom