Bullying tactics - Stay away from VOX. You will be sorry if you sign with them

Vox is hosting our website and email Domains.

Friday 8 June we received a mail from Janine Hoffman advising of an overdue amount of R650 which was due 31 May.

Monday we get a suspension notice advising us to pay in 7 days to avoid suspension. We immediately query the account as VOX failed to delete 5 email accounts which was requested by us in Dec 2017. We sent proof of the cancellation request and a ticket of cancellation was issued Ticket number VOX ********** . We demanded that the 5 months of over charging us be refunded . We will then settle the balance

The following day we still get suspended. So much for the 7 day notification period. We were forced with these bullying tactics to settle the amount to ensure our business remains operational.

I called and i was advised it would be active and it still remains suspended. Our clients are getting bounced emails and our website is down.

Look at my other review business 21 day down time and I strongly urge you to STAY AWAY FROM VOX.

They will single handedly cripple your business