WvdH
Wouter van den Heever

1 reviews | Active since Mar 2015

04 Feb 2017, 15:54

Broken router - no service

<p>Call logged more than a week ago for a broken router, supp**** by Vox, no response yet. Just replace the router. You charge me for a full month's service but I have with a broken router for a week.</p>

0
Replies (2)
Vox Telecom
Vox Telecom's reply04 Feb 2017, 16:19
Official

Good Day Wouter,

Thank you for bringing this to our attention.

We will investigate the matter and provide you with feedback.

Regards

Vox

Vox Telecom
Vox Telecom's reply07 Feb 2017, 16:18
Official

Good day Wouter,

Our technical department have been in contact with you and have confirmed that the call out was successfully done today.

Kind Regards,

Vox Telecom