JE
Julie E
1 reviews | Active since Oct 2022
02 Oct 2022, 11:31
Breach of contract by Vox
I gave a calender months notice to cancel my account. My services were disconnected on 01.09.2022 without notification. After spending well over 3 hours to try resolve the problem I was faced with nothing but incompetence from staff who pushed me from pillar to post. Nobody would reinstate my service. Never will I recommend them and strongly advise others to stay away. Please can aanager contact me.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
02 Oct 2022, 12:33Good day,Julie E
Thank you for your review.
Kindly note that the details of this query has been sent to the cancellations team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the cancellations team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply02 Oct 2022, 12:33
Official
Good day,Julie E
Thank you for your review.
Kindly note that the details of this query has been sent to the cancellations team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the cancellations team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
07 Oct 2022, 08:53Good day, Julie E
Thank you for your patience while this matter was being resolved.
We can confirm that the service had been re-instated.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
We can confirm that the service had been re-instated.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply07 Oct 2022, 08:53
Official
Good day, Julie E
Thank you for your patience while this matter was being resolved.
We can confirm that the service had been re-instated.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
We can confirm that the service had been re-instated.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox