LM
Lungile M

1 reviews | Active since Dec 2022

26 Apr 2023, 12:26

Billing

Vox telecom have been taking me to pillow to post regarding my despite. Now they took me to the credit bureau cause they said we discussed a payment plan. Ever since January they've been saying they will call till now im still waiting for the call.

0
Replies (2)
Vox Telecom
Vox Telecom's reply26 Apr 2023, 13:20
Official
Good day, Lungile

Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the finance team to investigate and assist. 
  
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply19 May 2023, 11:06
Official
Good day, Lungile

Thank you for your patience whilst this matter was being investigated.
 
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute. 
 
Please note that we have received confirmation that line reactivation order has been processed on VOX***7-T1
our debtors team will remain in contact until resolution.

 
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
 
Kind Regards, 
Vox