Hellopeter
Share Your Experience
DB
Dawid B

1 reviews | Active since Apr 2025

29 Apr 2025, 20:11

Billing *******.

Problem getting my fibre to home up and running. Started connecting on 29 April only 16 days after it should have started the service. Then they go and bill me R500 more than they should. That is really bad service.

0
Replies (3)
Vox Telecom
Vox Telecom's reply29 Apr 2025, 20:20
Official
Good day, Dawid. 

We have escalated the query to our accounts team. They will contact you to assist further with the above. 

Regards
DB
Dawid B's update01 May 2025, 20:28
Reviewer Update
Once again VOX deducted more than they should from my bank account and not on the said date, now they want me to pay an admin fee due to a payment rejection which i went to my bank and had the money paid back into my account. VOX PLEASE DON'T ***** MY MY MONEY.
Vox Telecom
Vox Telecom's reply01 May 2025, 21:02
Official
Good day, Dawid. 
Kindly note that we have escalated the query to our accounts team.
An agent will be in contact with you to assist.

Regards